Please stay aware and report any suspicious messages that reference the incident. Scammers often take advantage of such events to distribute fraudulent messages. These texts may appear genuine and could even show up in the same message thread as legitimate communications from CommBank. Be suspicious of any message that asks you for sensitive information, or to complete tasks like updating software, or giving remote access via email or text.
Avoid clicking links or sharing personal information if uncertain. To keep yourself safe from these sorts of scams, don’t click the link or share your personal information. We will not ask you for these details from a link in an email or SMS. We will not ask you for these details from a link in an email.
The amount you may lose may be greater than your initial investment. You may lose more than your initial investment. The risk betting sites of loss in online trading of stocks, options, futures, forex, foreign equities, and fixed income can be substantial. If available, it is important that you read and understand any Product Disclosure Statements ('PDS') provided by us before you decide whether or not to acquire any of the financial products to which the PDS relate.
We’ll also never ask you to transfer money, download software or get you to login via a link sent through email or SMS. Both business and retail customers are currently receiving calls from scammers (often with UK/British accents) claiming to be Commonwealth Bank staff. If you are ever unsure as to a communication’s authenticity, utilise one of the methods shown on /contactus to call a CommBank number you know to be legitimate in order to speak with us. They'll show you fake returns on your investment, then ask for more money, often through cryptocurrency. The scammers often claim you can make between $ $5000 a day from an investment of $350.
A CommBank-themed phishing email is currently targeting customers. If you have made a mistake and already done so, please message us in the CommBank app, or visit us in a branch. All are designed to trick people into clicking a link and then providing their login credentials. The SMS phishing varies in subject and includes telling people their accounts have been “placed under review”, or “new payees have been added,” or a CommBank account “has been registered on a new device”. We have seen a spate of CommBank-themed SMS phishing (smishing) targeting customers.
A recent trend has occurred where customers are being targeted on Facebook by the celebrity CFD scam with Commonwealth Bank branding. We continue to monitor all our customer accounts closely to help protect you from unauthorised activity. We have observed a range of email and SMS phishing activity attempting to exploit concerns about compromised personal data or accounts. Once these details are provided the scammer will then steal the customer's funds. The scammer is then able to convince the customer to provide further details, including payment information such as card details, as a protective measure in response to the data breach.
August 2022 – Relationship scam alert – ‘Hi Mum/Dad’ scam
A coronavirus-themed phishing email is currently targeting CommBank customers. This email informs recipients that there have been multiple login attempts on their account with the wrong password entered. A phishing email is currently targeting CommBank customers. It informs the recipient that a payment has been made to a new biller, which can be cancelled by following a malicious link.
Do not respond to or click on links in unexpected messages claiming to be from CommSec. Do not respond to or click on links in unexpected messages claiming to be from CommBank. We are aware that scammers are sending text messages pretending to be from CommSec, often claiming to have an exclusive stock tip or investment opportunity with promises of high returns.
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BetStop – the National Self-Exclusion Register™ is a safe and free Australian Government initiative to block yourself from all licensed Australian online and phone gambling providers. It's as easy as creating a betting account. The best bookmakers online based overseas generally have some features that you won’t find at the top Australian bookies, including live betting, sign up bonuses, free bet offers and some outstanding promotions. Each of our approved online sports bookmakers has fully integrated iOS apps for Apple iPhone and iPad betting, available for free download at the App Store. The advent and ongoing advancement of mobile betting technology has made it easier than ever for Australian punters to make real money wagers on the go.
- Using unlicensed offshore gambling operators is illegal in Australia.
- You can find a description of the initial sort order below the table.You can use the selector to change the term deposit duration.
- You can also review our investment scams information to learn more about recognising these scams.
- If locking away your money in a term deposit does not appeal to you, an alternative you might consider is a high-interest savings account.
- Term deposits are considered a safe investment, although you may not earn as much interest from a term deposit as you might by pursuing some alternative investment strategies, such as share trading.
- Be wary of unsolicited contact, avoid clicking on links and always verify the legitimacy of the organisation offering assistance or requesting donations.
You can validate the authenticity of any investment product offered by CommBank by contacting us directly through our official phone numbers, which can be found on our Contact us page. The scammers misuse well-known news brands and the CommBank brand to try and legitimise their scam. The advert claims to use AI to generate passive income from an initially modest investment and deliver large returns. If you think an email might be a scam, report it to us by forwarding to email protected, then delete the message.
Potential investors who leave their personal details on the site are liable to receive a call from the scammers. A number of CommBank-themed phishing messages are currently in circulation that specifically target our CommBiz service. These fraudulent communications urge recipients to click on a link by informing them of unusual or unexpected activity on their accounts, such as unexpected logins, registered devices, Netcodes, and payments. You can also review our investment scams information to learn more about recognising these scams.
They all include a link and create an urgency to follow it. The scammers will often say that they have broken their phone and are using a “new” number. Contact is made with the victim by sending a message via Whatsapp, Facebook messenger or phone (from an unknown number). A recent trend has spiked where scammers are posing as a relative, usually daughter, son or cousin, of the victim. You can validate the authenticity of any investment product offered by CommonBank by contacting us directly through our official phone numbers, a full list of which is provided on our contact us page. This lures unsuspecting victims into clicking on the ad for more information which then populates another hyperlink that takes the reader to an overseas CFD provider.